ADICLUB FAQ

  1. What rewards can I get in the adiClub?
  2. What rewards can I get in the adiClub?
  3. How do I become a member of the adiClub?
  4. How do I become a member of the adiClub?
  5. Why should I join the adiClub?
  6. How do I earn points in the adiClub?
  7. How do I check my adiClub level?
  8. How do I check my adiClub level?
  9. Do my adiClub points and/or member level expire?
  10. Which adidas stores are participating in the adiClub?
  11. What do I need to do in order to requalify for my adiClub level?
  12. Where can I get involved with Infinite Play?
  13. What is Infinite Play and why should I get involved?
  14. How can I leave the adiClub?
  15. What is adidas Runtastic Premium?
  16. How can I earn adiClub points in the adidas Running by Runtastic app?
  17. How can I earn adiClub points in the adidas Training by Runtastic app?
  18. What is the adiClub Give Back Program?
  19. Can I earn adiClub points with adidas partners?
  20. Can I get adiClub points for past purchases?
  21. How can I get free shipping?

What rewards can I get in the adiClub?

Here is an overview of the rewards you can unlock at each level of the adidas adiClub. To learn more and join the membership programme, please click here

Level 1 (0 - 499 POINTS)

- ADICLUB ID:

Make life easy. One unique ID connects all adidas websites, apps, services and more to come.

- PERSONALISED CONTENT:

Get only the most relevant content to your inbox and adidas app, from your favourite sports to the latest streetwear trends.

- PURCHASE HISTORY:

No more hunting. Easily access all adidas purchases in one location.

- EARLY SALE ACCESS:

Leave the rest behind and peruse sales before the masses.

Level 2 (500 - 1,499 POINTS)

- MEMBERS ONLY RELEASES:

Members-only access to special products created with or for you.

- SPECIAL OFFERS:

Our promotions only get better. Get special access to the best deals.

- BIRTHDAY GIFT:

We make your day extra special with a nice inbox surprise - our gift to you.

Level 3 (1,500 - 4,999 POINTS)

- EARLY ACCESS TO PRODUCTS:

Get your hands on upcoming adidas sneaker and apparel drops before everyone else.

- PRIORITY CUSTOMER SERVICE:

No more waiting. Skip the queue with a dedicated support number and priority chat assistance in the adidas app.

Level 4 (5,000+ POINTS)

- 12 MONTHS OF ADIDAS RUNNING AND TRAINING PREMIUM:

Your personal best gets better with personalised training apps and nutrition plans.

- SPECIAL EVENTS:

Be invited to our most exclusive parties and events.

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What rewards can I get in the adiClub?

Here is an overview of the rewards you can unlock at each level of the adidas adiClub. To learn more and join the membership programme, please click here

Level 1 (0 - 499 POINTS)

- MEMBERS ONLY RELEASES:

Exclusive access to shop members-only trainers, apparel and more. Vote on select trainers we create and get access to purchase the winning design. The higher your level in the adiClub, the more exclusive your access.

- ADICLUB ID:

Make life easy. One unique ID connects all adidas websites, apps, services and more to come.

- PERSONALISED CONTENT:

Get only the most relevant content to your inbox and adidas app, from your favourite sports to the latest streetwear trends.

- EARLY ACCESS TO PRODUCTS:

Get a head start on select adidas sales with invitations to shop online before anyone else. You’ll be the first to know when the savings begin.

- GIVE BACK:

Team up with adidas to support social causes and change lives through the power of sport. We’ll notify you as new causes become available so you can participate and make a difference.

- SPORTS COMMUNITIES:

Get involved! Join local sports events and challenges and get access to rewards through the adidas Runtastic apps. Unite with your fitness community via adidas Running by Runtastic and adidas Training by Runtastic.

- LEVEL 1 BONUS:

New rewards from out of the blue. The higher your level, the better the bonus. Because everyone likes surprises, right?

Level 2 (500 - 1,499 POINTS)

- SPECIAL OFFERS:

Save big on adidas gear with special access to our best offers and promotions. The higher your level, the better the offers.

- ADIDAS RUNNING AND TRAINING PREMIUM:

Your personal best gets better with 3 months of free access to personalised training apps, custom workouts and more. All the motivation you need to run toward your goals.

- BIRTHDAY GIFT:

We make your day extra special with a surprise in your inbox – our gift to you. Add your birthday to your profile and we’ll give you another reason to party.

- LEVEL 2 BONUS:

New rewards from out of the blue. The higher your level, the better the bonus. Because everyone likes surprises, right?

Level 3 (1,500 - 4,999 POINTS)

- EARLY ACCESS TO PRODUCTS:

Exclusive access to shop upcoming adidas product releases before everyone else. Why wait if you don’t have to?

- PRIORITY CUSTOMER SERVICE:

Save time with a dedicated support number and priority chat assistance in the adidas app. Fast, efficient and easy, so you can get back to your game.

- LEVEL 3 BONUS:

New rewards from out of the blue. The higher your level, the better the bonus. Because everyone likes surprises, right?

Level 4 (5,000+ POINTS)

- SPECIAL EVENTS:

Invitations and tickets to the most exclusive adidas sporting events, parties and more. From free concerts and the biggest games to meet-and-greets with adidas athletes—you’re the real VIP.

- ADIDAS RUNNING AND TRAINING PREMIUM:

Your personal best gets better with 12 months of free access to personalized training apps, custom workouts and more. All the motivation you need to run toward your goals.

- LEVEL 4 BONUS:

New rewards from out of the blue. Get surprises you’ll love when you least expect them. It’s good to be at the top.

To see a full list of the rewards, please click here

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How do I become a member of the adiClub?

It’s free to join. Simply sign up by downloading the adidas app and completing your adiClub profile. You can also sign up at adidas.XX or in participating adidas retail stores in [MARKET].

You can join without downloading the app, but to get the full experience, usage through the app is recommended. Without the app, you won’t be able to add points when making a purchase in store, and access to certain rewards will be restricted.

Full details of the adiClub can be found here

For the adiClub Terms & Conditions, please click here

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How do I become a member of the adiClub?

It’s free to join. Simply sign up by downloading the adidas app and completing your adiClub profile. You can also sign up on adidas.XX, in all adidas stores in [COUNTRY NAME] or on both adidas Runtastic apps: adidas Running by Runtastic and adidas Training by Runtastic.

You can join without downloading the adidas app, but to get the full experience, usage through the adidas app is preferred. Without the adidas app, you won’t be able to add points when making a purchase in store, and access to certain rewards will be restricted.

Full details of the adiClub can be found here

For the adiClub Terms & Conditions, please click here

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Why should I join the adiClub?

This is your chance to get inside and unlock the best of adidas. Earn points to level up and gain access to amazing rewards, including Hype Access, Early Access to Products, Members Only Exclusives, Special Events, Runtastic Premium and more. Best of all, it's easy and free to join.

Full details of the adiClub can be found here

For the adiClub Terms & Conditions, please click here

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How do I earn points in the adiClub?

You can earn points in the adiClub by signing up, completing your profile, making purchases, completing reviews, participating in the adidas Runners events, and completing activities in the adidas Runtastic apps: adidas Running by Runtastic and adidas Training by Runtastic. More ways to earn points still to come.

Members must be signed in to collect points within the adidas app or on adidas.com. In-store, members need to be identified at checkout by showing their adiClub Pass in the adidas app or by providing their email or adiClub ID.

Points for purchases made at adidas.xx or from the adidas app will be allocated to your account after the order has been confirmed and shipped, which might take 24 hours or longer. In some instances, your points could take up to a week to get posted to your account. Points for in-store purchases will be allocated to your account within 24 hours after the purchase.

If points have not been allocated one week after your purchase, please contact Customer Service. Missing points cannot be claimed in adidas stores.

When tracking runs in the adidas Running by Runtastic app, make sure the distance is being tracked by GPS, as this is the only way we can calculate and award points. Manual entries and edited activities, for example, can't be tracked and so they don't receive points.

Activities on the adidas Training by Runtastic app, are tracked by duration instead of distance. Manual entries and edited activities don't receive points there either. 

Please be aware that:

- Points can only be collected for purchases made from participating adidas stores in Turkey.

- Missing points cannot be claimed in adidas stores.

- Points are removed for any products that are returned. This may result in downgrading a level if your purchase had earned you a level upgrade.

- You can’t get points for past purchases. You can only begin collecting points from the date you first became an adiClub member.

- It may take up to 24 hours for your level upgrade to take effect.

- Points earned will add up to unlock special offers and promotions.

- The expiration or removal of points may result in a downgrade of your level in the adiClub.

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How do I check my adiClub level?

You can find your current point balance and membership level via the adidas app or by logging in and checking the ‘My Account’ section at adidas.com.tr.

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How do I check my adiClub level?

You can find your current point balance and membership level via the adidas app or by logging in and checking the ‘My Account’ section at adidas.com.tr. You can now also check your adiClub profile in both adidas Runtastic apps.

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Do my adiClub points and/or member level expire?

Your points will expire 12 months after you earn them, always at the end of the month. But don’t worry! We’ll get in touch two months before they expire to give you a reminder.

Full details can be found at ​[LINK TO: LOCAL ADICLUB REWARDS PAGE]

Member levels can also expire. In order to retain your membership benefits, make sure that you earn enough points to requalify. You can earn points by completing your profile, making purchases and completing reviews.

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Which adidas stores are participating in the adiClub?

Participating adidas retails stores in Turkey:

STORE

ADDRESS

CITY

COUNTRY

adidas (Beyoglu Performance)


Istiklal Cad. No:59 Beyoglu


ISTANBUL


Turkey


adidas (Sisli)


Cevahir AVM 19 Mayis Mah. Buyukdere Cad. No: 22 B Blok N:193/A 194-195-196 Sisli


ISTANBUL


Turkey


adidas (Capacity)


Capacity AVM Atakoy 1. Kisim Mahallesi Fisekhane Caddesi No:7 1B49 No'lu Bagimsiz Bolum
Bakirkoy

ISTANBUL


Turkey


adidas (Bayrampasa Forum)


Forum İstanbul AVM Kocatepe Mahallesi Pasa Caddesi FF Blok 51-52 34050 Bayrampasa


ISTANBUL


Turkey


adidas (Marmara Forum)


Marmara Forum AVM Osmaniye Mah. Cesme Kosu Yolu Bulvari No : 3/10-132 Bakirkoy


ISTANBUL


Turkey


adidas (Mall of Istanbul)


Mall of Istanbul AVM Ziyagokalp Mh., Suleyman Demirel Blv, Bagimsiz Bolum No 327 34306


ISTANBUL


Turkey


adidas (Zorlu)


Zorlu AVM Koru sok. No:2 Bagimsiz Bolum No:av B2 055 34340 Besiktas


ISTANBUL


Turkey


adidas (Akasya)


Akasya AVM Magaza No: 540-541 Cecen Sk Acibadem


ISTANBUL


Turkey


adidas (ozdilek)


Esentepe Mah. Buyukdere Cad. Dedekorkut Sokak No: 181 Sisli


ISTANBUL


Turkey


adidas (IstinyePark)


Istinye Park AVM Pinar Mah. Istinye Bayiri Cad. ABC Yolu No:L228-229 Istinye


ISTANBUL


Turkey


Adidas (Vadiistanbul)


Vadiistanbul AVM Ayazaga Mahallesi Cendere Cd. 109/C 2. Kat 1-02064, 1-02065, 34396

Sariyer
ISTANBUL


Turkey


Adidas (Emaar)


Emaar AVM Unalan Mahallesi Libadiye Cd No:88 B5-S-139 34700 Uskudar


ISTANBUL


Turkey


adidas (Tesvikiye)


Harbiye Mahallesi Tesvikiye Cd No:17


ISTANBUL


Turkey


adidas (Metropol)


Metropol Istanbul AVM Ataturk Mh Ertugrul Gazi Cd


ISTANBUL


Turkey


adidas (Merter) Outlet


Gen. Ali Riza Gurcan Cad. Metropol İs Merkezi No:31/2 Merter


ISTANBUL


Turkey


adidas (Kartal) Outlet


Topselvi Mah. Turgutpasa Cad. No:81 Kartal


ISTANBUL


Turkey


adidas (Soke) Outlet


Akcakonak Koyu OPET Tesisleri Kume Evleri NO:3/H Yenidogan Soke


AYDIN


Turkey


adidas (Levent) Outlet


Huzur Mah. Fatih Cad. No:11/13 4.Levent


ISTANBUL


Turkey


adidas (Balgat) Outlet


Ehlibeyt Mahallesi Ceyhun Atif Kansu Cad.Ata Plaza B blok 100/s Balgat Cankaya


ANKARA


Turkey


adidas (Viaport) Outlet


Viaport AVM Yenisehir Mah. Dedepasa Cad. No.:19 /2- 106 Nolu Bagimsiz Bolum Kurtkoy Pendik


ISTANBUL


Turkey


adidas (212 Istanbul) Outlet 212 AVM Mahmutbey Merkez Mah. Tasocagi Cad. No:5 No:1K146-147 Bagcilar 34217


ISTANBUL


Turkey


adidas (Starcity) Outlet


Starcity AVM Koyalti Mevkii Merkez Mah. Degirmenbahce Cad. Kavak Sok. No:2 B.B No:1-25 Yenibosna


ISTANBUL


Turkey


adidas (Afyon) Outlet


Ikbal Afium AVM Dortyol Mah. Turgut ozal Bulv. On Cephe 2.Blk. No:3


AFYON


Turkey


adidas (Izmit) Outlet


Outlet Center Sefa Sirmen Bulvari Eski Golcuk Yolu uzeri No: B 210 41040


IZMIT


Turkey


adidas (Nata-Vega) Outlet


Nata Vega AVM Aksemsettin mah. Dogukent cad. No:213 1.Kat 134 Mamak


ANKARA


Turkey


adidas (Novada) Outlet


Novada AVM Ataturk Mah G-002 Nolu Magaza Soke


AYDIN


Turkey


adidas (Gimart)


Macun Mahallesi 171 Sokak No.2 Zemin Kat E Blok Magaza No:36 Yenimahalle


ANKARA


Turkey


adidas (Venezia)


Venezia AVM Eski Edirne Asfalti Metris Kavsagi 1BK03-04, 2BK37 Gaziosmanpasa


ISTANBUL


Turkey


adidas (Forum Ankara) Outlet


Forum Ankara AVM Yozgat Yolu Bulvari N:99 G Blok 37 Ovacik Etlik


ANKARA


Turkey


adidas (Optimum) Outlet


Optimum AVM Beyazevler Mah. ZK-047 Nolu Magaza Gaziemir


IZMIR


Turkey


adidas (Westpark Izmir) Outlet


Westpark AVM Refik Sevket Ince Mah.2148/9 Sokak No1. Bayrakli


IZMIR


Turkey


adidas (Olivium) Outlet


Olivium AVM Muammer Aksoy Cad. No:30 Olivium Center Store No:92-93 Zeytinburnu


ISTANBUL


Turkey


adidas (Tuzla Marina New) Outlet


Tuzla Marina AVM Cami Mah. Balikcilar Sok. No:20 ZK165, ZK166, ZK178 & ZK179 Tuzla


ISTANBUL


Turkey


adidas (Ankara Optimum) Outlet


Ankara Optimum AVM Etiler Mah. Ayas Ankara Yolu Bulvari No:93 No: 1K-27B Etimesgut


ANKARA


Turkey


adidas (Izmir Selway) Outlet


Selway AVM Cetin Emec Mah. Moda Sokak B Blok, Dis Kapi Z/l/7, Ic Kapi Z/04 Balcova


IZMIR


Turkey


adidas (Akyaka) Outlet


Akyaka Park AVM Saray Mah Dr Adnan Buyukdeniz Cad No:7/257


ISTANBUL


Turkey


adidas (Armonipark) Outlet Armonipark AVM Tevfik Bey Mahallesi Halkali Cd No:130 34295 Kucukcekmece


ISTANBUL


Turkey


adidas (Deepo) Outlet


Deepo AVM Altinova Sinan Mah. Serik cad. No:309 Kepez


ANTALYA


Turkey


adidas İsfanbul Outlet Isfanbul AVM Yesilpinar Mah Sehit Metin Kaya Sok No:11


ISTANBUL


Turkey


adidas Temp Sales (Corlu)

Outlet
Avantaj Outlet Center Velimese OSB Mahallesi No:12 Ergene Cerkezkoy-Corlu Yolu 59930


TEKIRDAG


Turkey


adidas (Istanbul Optimum)


Optimum İstanbul AVM Yeni Sahra Mahallesi 34746 Atasehir


ISTANBUL


Turkey


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What do I need to do in order to requalify for my adiClub level?

In order to requalify, you must earn the correct number of points for your level. The number of points that you will need to requalify depends upon your level.

The requalification period starts on the date you reach a new level and ends 12 months later, always at the end of the month.

Every point that you earn after your last level entry will accumulate toward valid requalification points for your level. The different level thresholds are as follows:

Requalification points needed for Level 1: 0 points

Requalification points needed for Level 2: 500 points

Requalification points needed for Level 3: 1,500 points

Requalification points needed for Level 4: 5,000 points

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Where can I get involved with Infinite Play?

Infinite Play is currently available exclusively for adiClub members based in the UK. To get involved, you need to have the app, which can be downloaded here www.adidas.co.uk/adidasapp . You can log in and sign up to the adiClub within the app, simply by tapping on the lower right hand icon in the app.

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What is Infinite Play and why should I get involved?

We started Infinite Play in order to take responsibility for the growing problem of clothing and footwear waste. Preventing ocean plastic pollution and to reduce waste.

By keeping your gear in play, you can create change. Eliminating waste from the environment by repairing, reusing and recycling. For any product, no matter how well worn – we’ll collect it, sort it, clean and repair it, then give it a new life. You’ll get rewarded and together we keep it out of waste.

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How can I leave the adiClub?

You can exit the adiClub by deleting your adidas account. This change will apply to your adidas profile across all touchpoints.

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What is adidas Runtastic Premium?

adidas Runtastic Premium gives you access to all training plans on the adidas Runtastic apps: adidas Running by Runtastic and adidas Training by Runtastic. It is a paid subscription, but you can get it for free if you are in the upper levels as a member of the adiClub.

Some of the features include:

- training plans based on levels

- exercises suitable for specific goals

- custom workouts that target specific areas

- advanced statistics and personal records

- auto-pause feature

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How can I earn adiClub points in the adidas Running by Runtastic app?

adidas Running by Runtastic app

You can earn points in this app each time you track the distance of your run.

When tracking runs, please note that points will be given only to activities that can be tracked by GPS. Manual entries and edited activities are not eligible for receiving points (e.g. we can't give points to treadmill runs).

You can also earn points by participating in adidas Runners events or checking in with the app.

We will get you started by giving you points when you create a new account on the app.

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How can I earn adiClub points in the adidas Training by Runtastic app?

adidas Training by Runtastic app

You can earn points in this app each time you track the duration of your workout. You can receive up to a maximum of 100 points per day.

Please note that manual entries and edited activities are not eligible for receiving points.

We will get you started by giving you points when you create a new account on the app.

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What is the adiClub Give Back Program?

The Give Back program is an individual badge on the homepage of the adidas adiClub app that gives members the opportunity to engage with locally relevant social causes that have tangible community projects.

Who is the beneficiary of the Give Back Program?

In the first installment of the Give Back program, all consumer support will benefit the U.S. Soccer Foundation.

How does it work?

In the first installment of the Give Back reward, adidas will donate $1 on behalf of every consumer who pledges his or her support (up to $50,000). To summarize: consumers click, adidas donates.

Why did we select the U.S. Soccer Foundation?

For more than 10 years, adidas has supported the U.S. Soccer Foundation’s work to ensure children in underserved communities have access to quality soccer programs and safe places to play the game. At adidas, we believe that through sport we have the power to change lives. The U.S. Soccer Foundation is a great fit for the Give Back program as it shares in our core belief and does outstanding work in 400+ locations across the country.

How long will this campaign last?

The Give Back program benefitting the U.S. Soccer Foundation will run until we reach our goal of $50,000.

What organization will benefit next?

The next beneficiary will be announced through the adiClub once we have reached our $50,000 goal for the U.S. Soccer Foundation.

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Can I earn adiClub points with adidas partners?

Currently, adiClub members can only earn points on adidas own-brand products and services.

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Can I get adiClub points for past purchases?

Unfortunately not. You can only begin collecting points from the time you first became an adiClub member.

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How can I get free shipping?

We offer free shipping through FedEx to all adiClub members. Join today! The cost for non-members is $4.99 for orders under $49. Packages generally ship within 4-6 business days weather and holidays permitting.

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